Privacy Policy

At Nashaman, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or purchase from our store.

1. Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Details of products purchased, order history, returns, exchanges, and related transaction information.
Payment Information: Payment and billing details required to complete your purchase. Payment information is processed through secure payment providers.
Usage Information: Browsing activity, pages visited, device information, IP address, and other technical data.
Communication Information: Information you provide when contacting us through email, phone, WhatsApp, or other support channels.

2. How We Use Your Information

We use your information to:

Process, confirm, and deliver your orders.
Provide customer support and respond to inquiries.
Process returns, exchanges, and refunds.
Improve our website, products, and customer experience.
Send promotional offers and marketing communications where permitted.
Prevent fraud, unauthorized activity, and security issues.
Comply with applicable legal and regulatory requirements.

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Payment information is handled through secure payment processors. We do not intentionally store complete payment card details on our own systems.

4. Sharing Your Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers, including:

Courier Services: To process and deliver your orders.
Payment Providers: To securely process payments.
Technology Providers: Such as Shopify and services that support our website.
Legal Authorities: When disclosure is required by applicable law or legal proceedings.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and measure advertising performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Your Rights and Choices

Depending on applicable law, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal information, subject to legal requirements.
Opt out of promotional communications at any time.

To make a privacy-related request, please contact us using the details provided below.

7. Retention of Your Information

We retain personal information only for as long as necessary to provide our services, process transactions, maintain business records, resolve disputes, prevent fraud, or comply with legal obligations.

8. Children's Privacy

Although Nashaman offers children's products, our website is intended for customers and is not designed to knowingly collect personal information directly from children.

If you believe that we have unintentionally collected personal information from a child, please contact us so we can take appropriate steps.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: nashamanstore@gmail.com
Phone / WhatsApp: +92 334 4029278

Effective Date: [8-Aug-2026]